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Their slogan is we deliver, but people are wondering where’s the mail. Workers at the Canada post brought a problem to our attention, mail is been held up because of staffing decision. Tim Weeks has the story.


While letter carriers were delivering the mail today, their Union was delivering a warning. It says Canada Post hasn’t been back filling workers become ill or take leave and Union says that means undelivered mail piles up.

“Non delivery has wrong unifications of the community of course. Cause people depends on GST cheques and family allowance cheques and various other correspondence and they depend on Canada post for that service.”

Canada post says it is a challenge dealing with the unplanned absent workers but the cooperation says if your cheque is in the mail, it will still get through.

“Definitely, if there are important mail items like that we’re getting them out. We’re taking you know the necessary matches to make sure that customer services is not jeopardize for important mail.”

However, the union said it has a growing list of ingrivence indicate that Canada post has not been covering rules adequately. They call it policy of non-delivery.

“Meeting customers expectation is nothing out of the ordinary for Canada post.”

Canada post says there’s no non-delivery policy, but official say with the growing use of email, the over all volume of mail has dropped and they’re trying to adjust the number of hours to work to match that but service they argue is been maintained.

“From where the items is coming from, that is either a 2,3 or 4 day delivery standard and we’re meeting those 96% of the time, either meeting or exceeding that number.”

The Union meanwhile says it’s been documenting several unstaff routs that and they say if the mail is been delayed it’s not just incontinence.

“Well in fact, Canada post Act states and its active legislation that if you intensively delay the mail, it maybe editable fines or resulting up to five years in prison.”

Canada post says if the customer don’t get the mail for a few days, it could be because nothing were sent to them.